Budi deo
e-commerce revolucije!

We will not preach and brag about who we are. We will not be promising fancy things! What we can promise is hard work. And when it’s hard, you can be sure it will get even harder. When it gets harder, most probably it will be the hardest work in your life. On the other hand, it will probably be the most enriching experience of your career. 

So, if you are NOT looking just for a job, just for a title, just for a benefit, you are in the right place. In the place where you will work on an in-house product that is used by people around you and probably the biggest project in this part of Europe. And the place where you will become the superstar of the industry. 

SENIOR BACKEND ENGINEER

Belgrade, Serbia

As a Senior Backend Engineer, you will be working on our microservices for various domains - search, recommendation, order management, and payment.

You have a unique opportunity to build a scalable, highly available 24/7 platform deployed on AWS infrastructure. Challenging, isn’t it?

Developing and maintaining microservices for various domains, including search, recommendation, order management, and payment. Optimize and improve existing microservices to enhance performance, reliability, and maintainability.

• Producing reusable, clean, high-quality code; Writing unit and integration tests, analyzing performance, and providing recommendations for code and design optimizations.
• Creating libraries, exposing APIs and ensuring memory optimized communication between system components. Maintaining documentation for developed features, APIs, and system architecture.
• Performing code reviews and mentoring younger team members.
• Contributing to the architectural design and technical decisions that drive the future development of the platform.

5+ years of experience in backend, Java based development

• Proficiency in Java, Spring Boot, and microservices architecture
• Expertise in RDBMS (PostgreSQL) and tools for version-controlled database migrations.
• Experience with ORM solutions (JPA or Hibernate)
• Experience with Docker, Kubernetes and CI/CD tools
• Excellent interpersonal skills and a team-oriented attitude
• Strong analytical and problem-solving skills
• Fluency in English

Nice to have:

• Experience with AWS services (S3, Cognito)
• Experience with Kafka and Redis
• Experience with GraphQL is a plus

We offer:

• The opportunity to work on a complex, scalable in-house product from scratch
• A fast-paced, corporate start-up environment
• Modern engineering practices and standards
• Competitive compensation package
• Private health insurance

At Ananas, we believe that every great endeavor starts from the letter A. Therefore, Apply and join us on this exciting journey!

Thank you for your interest in joining Ananas. We will carefully review all applications, and only shortlisted candidates will be contacted.

As a IT Help Desk Operator you will provide first-level application support to users, diagnosing and resolving issues, and escalating critical incidents. Additionally, it includes managing the problem resolution process, communicating with development teams and partners, and monitoring the SLAs.

Application support. Provide first-level application support to internal and external users, following defined incident management processes, instructions, and SLAs; Perform triage, diagnose, and resolve application issues for users; Escalate incidents according to defined escalation processes and manage the critical incident resolution process.

• Problem resolution. Manage the problem resolution process at various support levels, including communicating with development teams and external partners to efficiently resolve issues; Resolve complex incidents and test application functionality after applying fixes or additional configurations to verify reported issues.
• Monitoring and reporting. Monitor agreed service level agreements (SLAs) based on predefined metrics (KPIs). Report on incident management process performance and contractual obligations of external partners.

1+ years of experience in IT Help Desk / IT Support or similar

• Experience in level 1 support and resolving complex issues and root-cause analysis.
• Experience with IT Service Management tools (preferably Jira) and system monitoring
• Business acumen, communication skills, motivation, and a strong desire to support users and solve their problems
• Analytical abilities, communication skills, and a pronounced inclination towards teamwork
• Willigness to work shifts
• Proficiency in English

We offer:

• The opportunity to work on a complex, scalable in-house product from scratch
• A fast-paced, corporate start-up environment
• Modern engineering practices and standards
• Competitive compensation package
• Private health insurance

At Ananas, we believe that every great endeavor starts from the letter A. Therefore, Apply and join us on this exciting journey!

Thank you for your interest in joining Ananas. We will carefully review all applications, and only shortlisted candidates will be contacted.

As a Mobile Engineer, you will be a collaborative member of a fast-growing team that develops a brand-new mobile app for buyers. The mobile application allows our customers seamless processes, including item search and selection, order management, and payment processing.

You will have an extraordinary chance to work on applications that are used by people around you and craft an exceptional buying experience for all of them.

Design, build, and maintain applications for multiple platforms using React Native.

• Build pixel-perfect, buttery smooth UI across both mobile platforms – Android and iOS.
• Develop React Native modules with the highest level of code reusability and efficiency.
• Produce reusable, clean, high-quality code and create automated tests to check that your code is error-free and that it performs well.
• Integrate mobile apps with the core platform using GraphQL and work on integration with existing data APIs.
• Participate in the implementation of new features and initiatives for Ananas mobile app
• Participate in troubleshooting, resolving bugs, and continuously improving the app’s performance.

Bachelor's degree in Computer Science or Engineering field.

• 4+ years of experience in software development with a focus on React Native.
• Proven experience in developing mobile applications.
• Strong knowledge of React fundamentals, such as the virtual DOM, component lifecycle, and component state.
• Experience with GraphQL.
• Proficiency in type checking and unit testing.
• Knowledge of native build tools, such as Android Studio and Xcode.
• Understanding of REST APIs and the document request model.
• Excellent interpersonal skills and a team-oriented attitude.
• Strong analytical and problem-solving skills.
• Fluency in English.

Nice to have:

• Knowledge of OOP and understanding of Java and Objective C programming languages.
• Experience with releasing applications on AppStore and Google Play Store.
• Familiarity with monitoring tools like crash reporting and analytics.
• Experience writing NPM packages and native modules.

We offer:

• The opportunity to work on a complex, scalable in-house product from scratch
• A fast-paced, corporate start-up environment
• Modern engineering practices and standards
• Competitive compensation package
• Private health insurance

At Ananas, we believe that every great endeavor starts from the letter A. Therefore, Apply and join us on this exciting journey!

Thank you for your interest in joining Ananas. We will carefully review all applications, and only shortlisted candidates will be contacted.

As a customer care representative in the e-commerce industry, you play a critical role in driving customer satisfaction and loyalty. Your primary responsibility is to ensure that customers have a seamless experience with the company, whether it involves addressing inquiries, resolving issues, or providing timely support. In the fast-paced e-commerce environment, it is essential to deliver fast, efficient, and personalized service to meet customer expectations and build long-term relationships.

Polite and professional interaction with customers, providing assistance and support for all customer inquiries.

• Communication via phone calls (inbound/outbound), written digital channels (chat, social media) and email.
• Ensuring the delivery of the best customer experience in every interaction.
• Proactively presenting products and generating interest in the website's assortment, aligned with customer needs and preferences.
• Identifying problems and providing prompt and effective solutions while maintaining high service quality.
• Providing accurate and up-to-date information about the company's products, services, and procedures.
• Performing additional tasks and activities as directed by the immediate supervisor.

Strong organizational and communication skills.

• Focus on maintaining a high standard of customer service.
• Positive attitude, team spirit, and eagerness for continuous learning and development.
• Passion for providing exceptional customer support.
• Minimum high school diploma.
• Excellent written and verbal communication skills.
• Proficiency in English (written and spoken).
• Previous experience in similar roles or customer service is desirable.
• Ability to adapt to working with different personality types and situations.

We offer:

• The opportunity to work on a complex, scalable in-house product from scratch.
• A fast-paced, corporate start-up environment.
• Competitive compensation package.
• Private Health Insurance.

At Ananas, we believe that every great endeavor starts from the letter A. Therefore, Apply and join us on this exciting journey! 

Thank you for your interest in joining Ananas. We will carefully review all applications, and only shortlisted candidates will be contacted. 

The Category Manager plays a crucial role in our organization in implementing category strategies, managing product assortments, and driving growth and profitability within the assigned category. The Category Manager will work closely with cross-functional teams, suppliers, and stakeholders to ensure the effective implementation of category plans and achieve business objectives.

We are looking for Category Managers for:

• Furniture
• Home & Garden

Assortment Planning: Create and optimize product assortments within assigned categories. Conduct market research and analysis to identify new products, assess competition, and make data-driven assortment decisions. Ensure a well-balanced mix of products that meets customer preferences, generates strong sales performance, boosts gross profit margin for assigned categories, and ensures that stock rotation is in line or below with extended payment terms.

• Supplier Management: Establish and maintain strong relationships with suppliers. Negotiate favorable terms, pricing, and promotions. Collaborate with suppliers to ensure timely product availability, maintain quality standards, and drive innovation within the category.
• Sales and Performance Analysis: Monitor and analyze sales performance, product performance, and category trends. Identify opportunities for improvement, evaluate promotional effectiveness, and optimize pricing strategies. Provide insights and recommendations to drive sales growth, increase profitability, and manage inventory effectively.
• Cross-functional Collaboration: Collaborate closely with internal teams such as marketing, operations, and finance to align strategies, drive promotional campaigns, optimize inventory management, and enhance the overall customer experience.
• New Product Development: Work closely with suppliers and product development teams to identify and introduce new products and product enhancements within categories. Assess market demand, conduct product testing, and develop launch plans to ensure successful product introductions.

Degree in business administration, marketing, or a related field

• Experience (5+ years) in category management roles of e-commerce business models, market trends, and consumer behavior ommunication, presentation, and interpersonal skills.
• Previous experience in relevant categories (Home, Garden, Furniture and similar).
• Mindset with the ability to manage multiple projects simultaneously.
• Skills with the ability to interpret complex data and draw actionable insights.
• Experience with SAP/PowerBI
• Proficient in English

We offer:

• A fast-paced, corporate start-up environment.
• Competitive compensation package.
• Private health insurance.

At Ananas, we believe that every great endeavor starts from the letter A. Therefore, Apply and join us on this exciting journey!

Thank you for your interest in joining Ananas. We will carefully review all applications, and only shortlisted candidates will be contacted.